Refunds & Chat

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  ashutosh19391 · Member · Jul 19, 2016 at 11:41 am

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  1) I want to have a chat with wordpress support. Is it necessary to have a business plan with me ?
  2) Lets say I have purchased business plan, and after 30 days, I want to quit with the service, will I get refund in that case ?

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Jul 19, 2016 at 5:08 pm

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  1. Livechat is available to WordPress.com users who have purchased an upgrade. You can find livechat here:

  https://wordpress.com/help/contact

  2. Our refund window is 30 days (48 hours for domains). So in the case you describe, no there would be no refund. All refunds must be within 30 days of purchase.