Refunds for upgrades

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  deborahcincotta · Member · Apr 29, 2013 at 7:03 pm

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  I purchased an upgrade but never used it. Does anyone know how to contact Customer Support for a refund? They make it impossible to locate any direct Customer Service support address.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 29, 2013 at 7:04 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds

  If applicable also see http://en.support.wordpress.com/bundles/#canceling-a-bundle

  Note: It takes from 1 – 2 weeks for the refund to be received.