refunf

• 

  africainemaison · Member · Jan 14, 2023 at 8:26 am

  • Copy link
  • Add topic to favorites

  I’d like to know why I did get my all refund.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-mckluskey · Staff · Jan 15, 2023 at 2:24 pm

  • Copy link

  Hi,

  I understand that you’re wondering why you didn’t receive a full refund for your subscriptions on africainemaison.com. Is that right?

  The refund window is of 14 days for plans and 96h for custom domains. You’ve canceled your domain past that time, and that is why the amount corresponding to the domain was not refunded:

  https://wordpress.com/support/refunds/#refund-periods