Refused to connect

  • Unknown's avatar
    silensxxi · Member ·

    I am trying to edit a page and I keep getting refused to connect error

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked the site, and unfortunately, we cannot help because we don’t host your site directly on our WordPress.com-managed hosting. Instead, your site is hosted with Bluehost, a different provider on a separate host, so we cannot take a closer look. I would reach out to Bluehost regarding this issue.

    The good news is that because your host uses the open-source variant of the WordPress platform (which functions differently than what we offer here on WordPress.com), help is available at the forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The folks in the open-source forum are more familiar with these issues and are in the best position to help. I hope this points you in the right direction.

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