Regain Access to Blogs

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  francescaec · Member · Nov 20, 2019 at 7:19 pm

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  I cannot access my blogs, primarily: francessssca.wordpress.com

  The blog was started in 2009 for my college art history class.

  In 2011 I changed the admin email address from my college address (since I would lose access) to my current email address.

  I could not use my current (admin) email address to reset my password because wordpress said it was not linked to an account. I cannot submit a wordpress password recovery form because I do not have any of the three required proofs of ownership; however, I do have the email from 2011 confirming the admin email access update and additional emails of notifications from (email visible only to moderators and staff). I also have access to all the social media links on my blog.

  I believe the blog is hosted by wordpress and I only ever used their online interface to post, so I do not have access to any of the script-based work-arounds that I’ve read about.

  Please advise. I would be happy to connect with a Happiness Engineer directly, but I cannot figure out how to do that except by starting a new support forum topic. Thank you in advance for your help.

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  staff-mckluskey · Staff · Nov 21, 2019 at 1:14 pm

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  Hi there!

  Please send an email to passwordhelp[at]wordpress.com. Our support team will have a look and get back to you :)

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  francescaec · Member · Nov 21, 2019 at 6:15 pm

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  Hi staff-mckluskey,
  Thank you for your guidance and for updating this thread. Per your advice, I have emailed password help and I will update this thread’s status when I’ve regained access to my blogs.

  I appreciate your help and I look forward to updating this status soon.

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  francescaec · Member · Nov 23, 2019 at 7:24 am

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  Thank you for your help, staff-mckluskey!
  This has been resolved. Enjoy your weekend!