regain access to this account

• 

  jorgeparrales · Member · Feb 10, 2026 at 2:20 pm

  • Copy link
  • Add topic to favorites

  Hello, This is my site that someone who is no longer employed managed. how do i regain access. This is my email (email visible only to moderators and staff), i can prove that im 100 owner of the business

  The blog I need help with is: (visible only to logged in users)

• 

  james3265166 · Member · Feb 11, 2026 at 1:20 pm

  • Copy link

  Regaining access to stanleypromotions.wordpress.com requires following an official recovery process, as WordPress.com cannot manually hand over site ownership without verified proof. If the former employee used a company email address that you still control or can re-create, the fastest solution is to use the “Lost your password?” feature on the login screen to send a reset link to that inbox. If that isn’t possible, you must use the Account Recovery Form, where providing a Transaction ID from a past billing statement (if you ever paid for a plan or domain) is the most effective way to prove ownership. Since you can prove you are the 100% owner of the business, having your business registration documents and access to your domain registrar ready will help the support staff verify your identity once the automated checks are complete.