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Forums / Regaining control of a website after the admin left

Regaining control of a website after the admin left

  • Unknown's avatar
    jmeyerpropricer · Member · Nov 28, 2018 at 7:29 pm
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    I just discovered that there is a wordpress.com website published in 2013 that looks like it was a first crack at our company’s website. I would like to archive the content and remove the website, but we do not have the login info for that site. How can we regain control of the site admin?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member · Nov 29, 2018 at 12:03 pm
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    Hi jmeyerpropricer,

    What is the address of the site you need help with?

    If it was created with self hosted WordPress.org software, I recommend contacting your host or posting to the WordPress.org support forums for advice:

    http://wordpress.org/support/forums

    I can check where the site is hosted if you aren’t sure.

  • Unknown's avatar
    jmeyerpropricer · Member · Nov 29, 2018 at 4:02 pm
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    It is a free wordpress.com-hosted site: propricer.wordpress.com.

  • Unknown's avatar
    supernovia · Staff · Nov 29, 2018 at 7:58 pm
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    @jmeyerpropricer are you able to log in as user propricer?

    If not, could you confirm what the email address was?

  • Unknown's avatar
    jmeyerpropricer · Member · Nov 29, 2018 at 8:06 pm
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    Thanks for the username – I’ve tried a pw reset with that info, hoping there is a chance the email address used is an active, shared one, but we haven’t received the reset email. The account may be tied to one of the following inactive email addresses: (email visible only to moderators and staff) or (email visible only to moderators and staff). We can’t think of any others it might be.

  • Unknown's avatar
    jmeyerpropricer · Member · Nov 29, 2018 at 8:07 pm
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    Oh or (email visible only to moderators and staff)

  • Unknown's avatar
    jmeyerpropricer · Member · Nov 29, 2018 at 10:09 pm
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    just got word it could also be: (email visible only to moderators and staff) or (email visible only to moderators and staff)

  • Unknown's avatar
    fstat · Staff · Nov 30, 2018 at 9:44 am
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    Hi there,

    I have sent you an email. Please follow up there. Thanks!

  • The topic ‘Regaining control of a website after the admin left’ is closed to new replies.

Tags

  • Account Recovery
  • wpcomhelp

About this topic

  • In: Support
  • 4 participants
  • 7 replies
  • Last activity 7 years
  • Latest reply from jmeyerpropricer

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