regaining domain

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  dayforit · Member · Jan 6, 2019 at 3:20 am

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  Hey guys,

  Been trying relentlessly to regain my domain @zigzagadelaide.com in order to get my emails back up and running. Submitted here before and received this:

  ‘Hi there!

  You had written in the WordPress.com forums about renewing the domain registration for zigzagadelaide.com — we’ve been in touch with our domain registrar, and can reactivate the domain for you!

  The renewal of the domain will cost $18 — you can pay that renewal charge here: (redacted)

  Once that’s completed, let us know and we’ll restore the domain to your account :)

  I hope this helps! Please let me know if there’s any other information I can provide.

  Thanks!’

  I’ve since renewed and waited, but still don’t have the @zigzagadelaide email, can someone help me with this?

  I haven’t received emails for four weeks and it’s becoming a huge issue!

  Any assistance appreciated.

  Regards,
  Miles

  The blog I need help with is: (visible only to logged in users)

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  shubhamgmath · Member · Jan 6, 2019 at 5:20 am

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  Hi dayforit

  I am tagging this thread as ‘modlook’ for staff attention please wait for sometime they will get back to you on this

  Hope this helps.

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  gemmacevans · Member · Jan 6, 2019 at 10:35 am

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  Hi dayforit,

  We were able to recover zigzagadelaide.com and this domain has been restored to your account.

  I see you purchased a G Suite subscription for zigzagadelaide.com two days ago and the email address hadn’t finished setting up yet. I’ve made a change on our end which should have helped.

  Please let me know if you have any more trouble though.

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  gemmacevans · Member · Jan 6, 2019 at 10:37 am

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  Just to add — I’ve also replied to your email so please check your inbox :)