Regarding Account Issue

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  missionttravels · Member · May 15, 2025 at 12:12 pm

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  I upgraded my Personal Plan to Business Plan. After canceling the Business Plan, my site reverted to Free Plan. I would like to revert it back to the Personal Plan I had already paid for. Please assist.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  marutim · Staff · May 15, 2025 at 12:38 pm

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  Hi there,

  Thank you for contacting WordPress.com! I am happy to help you with your questions.

  I have checked your account and see that the plan was downgraded to the Free plan. I have added the Personal plan to the site.
  
  You can check the following links for more details:

  • Purchases here: https://wordpress.com/me/purchases
  • Billing history here: https://wordpress.com/me/purchases/billing

  Let me know if you have any further questions that I can help you with 😊