Regarding accounts and website

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  discoverstem1 · Member · Jan 12, 2021 at 3:43 pm

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  Hi,
  This is the 3rd time I am contacting. I have a premium account ‘(email visible only to moderators and staff)’ associated with the website https://discoverstemdotinfo.wpcomstaging.com/
  However, whenever I login, I am shown that I do not have any subscriptions/premium plans.
  I have contacted previously, however, I am told that I need to login using a different account. I use the right account to login (discover.stem1@gmail) since I get the bills for the transactions on this account.
  Can someone help me fix this? I need to update the recurring payment method, and card associated.
  Thanks!
  Kind regards.

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  staff-blorbo · Staff · Jan 12, 2021 at 5:48 pm

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  Please do not create duplicate topics: https://wordpress.com/forums/topic/cant-find-my-billing-history-even-though-i-have-a-premium-account/