Regarding domain

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  lawcutor · Member · May 1, 2020 at 8:52 am

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  I purchased the domain but cancelled it immediatly since it was not setting up as primary domain without upgrading.
  Now, after cancellation I want to upgrade wordpress sire and want lawcutor.com only. But, it is not there in the option. Kindly help me ASAP

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  jagjeetparmar · Member · May 1, 2020 at 9:36 am

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  Hello,

  I am tagging this thread with modlook for the attention of the support team.

  Please be patient while someone from the support staff gets back to you on this.

  Hope this helps!

  Cheers!

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  staff-doublebassd · Staff · May 1, 2020 at 4:11 pm

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  Hey there,

  You canceled the domain within 5 days of registering it, so it should be available again soon. Once a domain name is deleted by the registry at this stage, it is immediately available for registration by any registrant through any Registrar, and that happens shortly after the 5 day grace period.

  We can immediately restore the domain for you within that 5 day period, but after that, we no longer have control over it. So, depending on where you want to register the domain (with us or elsewhere), you should decide ASAP on how you want it re-registered. You can always point the domain over to your host from WordPress.com until 60 days of registration hits (where you can transfer the domain anywhere you please). That will at least guarantee you will get it back without any potential complications. Let me know.

  Thanks,

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  lawcutor · Member · May 1, 2020 at 4:35 pm

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  Hi,

  I want to register the domain via WordPress.com only. So if it’s possible to unmap the domain, so that I purchase it again immediately
  Then that would be great

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  staff-blorbo · Staff · May 1, 2020 at 7:02 pm

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  I have sent a payment request for the $18 domain registration fee to the email address on your account, since you have already received a full refund.

  Once paid, please reply here to let us know, and we’ll recover the domain. Again, this will only be possible for the next 4 days. After that, we cannot guarantee when or even if you’ll be able to re-register the domain.

  Once the domain is recovered here, you’ll be able to direct it anywhere simply by changing its name servers: https://wordpress.com/support/move-domain/change-name-servers/

  And, after 60 days (another policy outside of domain registrar control), you’ll be able to transfer it elsewhere: https://wordpress.com/support/move-domain/transfer-domain-registration/

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  lawcutor · Member · May 1, 2020 at 7:15 pm

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  But, I want to upgrade the plan as well, where I am getting free domain for one year.

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  staff-blorbo · Staff · May 1, 2020 at 7:25 pm

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  We’ll need to recover the domain first. After that, I can give you a pro-rated credit from the plan.

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  lawcutor · Member · May 1, 2020 at 7:58 pm

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  Okay so May I just know the concept
  I will pay ₹1260 for recovery of domain and then I need to pay ₹1140 more for the upgradation Of plan. Right?

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  staff-blorbo · Staff · May 1, 2020 at 8:12 pm

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  Once the domain is recovered, we can add $18 in credit to your account.

  When you purchase the plan, it will essentially be $18 less.

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  lawcutor · Member · May 2, 2020 at 5:03 am

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  Hello Sir,
  I have made the payment of $18 for recovery of domain. Kindly look into it

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  kokkieh · Staff · May 2, 2020 at 9:23 am

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  Hi there,

  I’ve restored the domain to your account, and added a credit that will subtract the domain’s cost from your plan when you upgrade.