Regarding login access to my website

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  docdavesvoice47a6dfa605 · Member · May 8, 2020 at 5:45 pm

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  Hi Support,

  This is my website https://docdavesvoice.com. I have lost my password and dont know how to reset it.

  I dont remember which email id registered to the site.

  Can you please help me in fixing the problem.

  Thanks
  David

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  supernovia · Staff · May 8, 2020 at 11:37 pm

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  Hi David, we can’t give out the associated email, because we do consider that private information. But, you can try your different email addresses here to see which one is correct:
  https://wordpress.com/wp-login.php?action=lostpassword

  Better yet, log in with the email address that receives renewal reminders. That will be the correct one.

  Please let us know if you need more help.

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  docdavesvoice47a6dfa605 · Member · May 11, 2020 at 10:38 am

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  David R Gross
  3:36 AM (0 minutes ago)

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  I logged in with my email as I have always done. I reset my password, entered the reset and verification codes I was sent. Got a page with my photo that told me to log in. Did so with my email and new password got the “Reader” page. Clicked on “My Site” and got a message that I don’t have a website, did I want to get one….This has happened to me several times now.

  Hope you can help!

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  themagicrobot · Member · May 11, 2020 at 10:51 am

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  Perhaps you are resetting your password for this account? That site is reached via a different account. Can you log out of this new account you created 2 months ago and log in with the username docdavesvoice and the correct password.
  https://wordpress.com/forums/users/docdavesvoice/
  Or recover access with:
  https://wordpress.com/support/account-recovery/

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  docdavesvoice47a6dfa605 · Member · May 11, 2020 at 11:00 am

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  I was not aware I had created a new account 2 months ago. Up until a week or so ago I was logging in with the same user name and password and my website came up with no problem. I will try again using my old password. Maybe I will get lucky.

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  docdavesvoice47a6dfa605 · Member · May 11, 2020 at 11:03 am

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  This time when I clicked on the login site I got the page with my photo again. Clicked on the login button and got this message:

  User docdavesvoice47a6dfa605 Cannot Access the Dashboard Requested

  You are logged in as “docdavesvoice47a6dfa605” and do not have the necessary privileges to access the dashboard for “docdavesvoice”. If you are not “docdavesvoice47a6dfa605”, please log out, and log back in with your username. If you are “docdavesvoice47a6dfa605” and you need access, please ask an administrator of the site to invite you.

  I am the administrator of the site.

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  docdavesvoice47a6dfa605 · Member · May 11, 2020 at 11:04 am

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  All I want to do is gain access to my dashboard again.

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  fstat · Staff · May 11, 2020 at 11:45 am

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  Hi there,

  I see that you have already contacted our Account Recovery team. Please wait for their reply as they are the ones that can help you with that.