regarding payment

• 

  ideathonteam · Member · Oct 23, 2019 at 1:01 pm

  • Copy link
  • Add topic to favorites

  I am unable to pay and my purchases have been disabled, so how to continue and my card is not been validate

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Oct 23, 2019 at 3:08 pm

  • Copy link

  Hi there –

  I’ll need to inquire about this with our payment team. Please let me know which plan you were trying to purchase.

• 

  staff-zinnia · Staff · Oct 23, 2019 at 3:10 pm

  • Copy link

  Actually, it looks like we reinstated your ability to purchase with us about 1 hour ago. Let me know if more help is needed.

• 

  ideathonteam · Member · Oct 24, 2019 at 7:37 am

  • Copy link

  we were trying to purchase premium plan using indian debit card.

• 

  fstat · Staff · Oct 24, 2019 at 8:28 am

  • Copy link

  Hi there,

  Debit cards are accepted by WordPress.com. However, if your payment isn’t going through I suggest contacting your bank and ask them if your card is enabled for online and international transactions.