Regarding refund

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  jetblackrealtor · Member · Jan 18, 2022 at 4:28 am

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  I have cancelled my subscription on last wednesday but haven’t received the refund yet.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 18, 2022 at 6:21 am

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  Hi there,

  We processed your refund on 12 January. You can see the receipt with a transaction ID from our payment processor here:

  https://wordpress.com/me/purchases/billing/

  Refunds can take up to ten business days to appear in your account, and it hasn’t been that long yet.

  This also depends on processing times at your bank, so if you don’t see the refund yet by the end of next week, please follow up with your bank directly and provide them with that transaction ID so they can check for the refund on their system. If they need a ARN number, let us know and we can send you that via email.