regarding the latest version of WordPress

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  avengedrev123098 · Member · May 21, 2020 at 7:59 pm

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  Hi Team, please update how to update the latest version of WordPress as notification pops up but I’m unable to re-install. Please advuse,

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  frelononline · Member · May 22, 2020 at 1:14 am

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  I have the same problem. Update box appears when I start WordPress, I click OK, it starts the download, then it closed down with no update. Every time I start WP it does the same thing. How do I manually update? Thanks.

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  staff-mckluskey · Staff · May 22, 2020 at 12:49 pm

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  Hi there!

  There is no need to update WordPress on WordPress.com as we managed that for you automatically. That said, I think you are referring to sites hosted elsewhere – we can’t really help with that.

  
  @frelononline I can see a site with Premium plan on your account, can you confirm what is the address of the site with the issue?

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:

  WordPress.com vs. WordPress.org

  You can look for help at the community forums here: https://wordpress.org/support/forums/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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  frelononline · Member · May 22, 2020 at 7:26 pm

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  Hello fresatomica, and thank you for the response.
  Yes, it is the frelononline.com site on Windows 10, 64 bit. This is not a serious issue, it’s just when I open WordPress, I get this pop-up box to update to 5.1 and then it does not update. I checked the Help menu, About and I’m running version 5.0.0 so I would prefer to update. That’s why I checked the forums to see if this was a common issue and saw a similar question by avengedrev1230.
  Since I’m running a WordPress.com site, is there a different forum to go for general issues such as this?
  Thanks.

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  staff-blorbo · Staff · May 22, 2020 at 11:26 pm

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  https://frelononline.com/ is hosted here at WordPress.com and fully up to date.

  Would you please use https://snipboard.io/ to provide us with a screenshot of exactly where you’re seeing that warning?

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  frelononline · Member · May 23, 2020 at 1:57 am

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  Okay, saved as https://snipboard.io/geuO4F.jpg
  Thanks for your help.

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  fstat · Staff · May 23, 2020 at 8:24 am

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  Hi @frelononline,

  Ah! That’s the update for the WordPres.com Desktop app. If the update fails to install, uninstall the app and download the latest version from here:

  Desktop Apps

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  frelononline · Member · May 24, 2020 at 2:15 am

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  Thank you very much, that worked.
  Looks like I had versions 4.7 and 5.0 installed. I removed them both and reinstalled 5.1 from your link. All good now.
  Thanks again for the great support.