Regarding the payment issues

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  neelimakvsw1996 · Member · Feb 4, 2019 at 10:25 am

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  When I try to pay the subscription amount from India through Central Bank Of India Credit card but I’m facing the following issue.

  Please correct the issue below and try again.

  The transaction was declined. Please try another card.
  I tried other different cards too but same issue is repeated. What is the problem from India what is the Payment and from which banks im able to pay the amount?

  thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Feb 4, 2019 at 3:49 pm

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  Hi @neelimakvsw1996,

  I am adding modlook tag for staff intervention.
  They are the one who can provide you an exact solution.

  Thanks !!!

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  supernovia · Staff · Feb 4, 2019 at 11:17 pm

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  Hi @neelimakvsw1996, I’ve double checked with our payments team; you’re not being blocked on our end.

  Your bank may be blocking an international purchase, though. Can you contact them to confirm and ask them to allow this purchase to go through?

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  supernovia · Staff · Feb 4, 2019 at 11:18 pm

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  Noting too we do not restrict to certain banks. Nothing on this end is blocking you.