Regarding the purchasing on wordpress bussiness plan

  • Unknown's avatar

    I purchased a WordPress business plan. The amount of this plan is 9600 INR. But I did not get any plan and my money was deducted from my account. I check my payment details on ‘Why was I charged?’ it shows ‘Found it!’ but when I click on ‘view your receipt button’ there is no receipt shows in my account. Also, there are no purchase details in my account. Please check this problem and give me a suitable solution.

  • It sounds like it may have been purchased under a different user account than the one you’re using here. Did you register a site or domain with the plan? Please share that information.

    Or use https://wpchrg.wordpress.com/ and our payments team can help you directly.

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