Regarding transaction

mathurraghvendra99 · Member · Apr 1, 2018 at 12:32 pm
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Why my final amount is in dollar? i want to made transaction in rupees. Buying a plan is cheaper when i pay in rupees rather than USD.
And my second problem is that, i have applied coupon code for my transaction, but i want to change that coupon but there are no option regarding it.
Hope you understand and resolve my problem as soon as possible.
Thanks.

The blog I need help with is: (visible only to logged in users)
ravichahar · Member · Apr 1, 2018 at 2:37 pm
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Hey mathurraghvendra99,

I have added the “modlook” tag to this thread. Please wait for a while.
A staff member will surely look at this.
staff-zinnia · Staff · Apr 1, 2018 at 5:02 pm
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Hi –

No problem,. I’ve updated the currency on the account from USD to INR. Let me know if there’s anything else I can help with. Take care :)
mathurraghvendra99 · Member · Apr 2, 2018 at 3:56 am
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Thanks mate for your help! Currency related issue is clear but what about changing coupon code? Can’t we change coupon once applied?
Hope you will short out thus problem too.
staff-zinnia · Staff · Apr 2, 2018 at 2:47 pm
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Are you not able to add the coupon to the check out process?
mathurraghvendra99 · Member · Apr 3, 2018 at 3:05 pm
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I am able to add coupon to check out but i want to change it.
staff-zinnia · Staff · Apr 3, 2018 at 4:03 pm
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What happens if you sign out of the account? Can you change what coupon is added then?
mathurraghvendra99 · Member · Apr 4, 2018 at 8:31 am
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No, i am not able to change coupon even after re signing to my wp account.
staff-zinnia · Staff · Apr 4, 2018 at 4:15 pm
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Alright. I will handle it. Can you tell me what the coupon was for? Please do not share the exact code in this public forum.
mathurraghvendra99 · Member · Apr 5, 2018 at 8:16 am
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Coupon was for 15% discount on buying any plan(personal, premium, business) on WordPress. But i have got coupon which give me more discount than earlier i.e., 15%. So i want to change it. Hope this time you understand well. And thanks for your continuous support.
staff-zinnia · Staff · Apr 5, 2018 at 7:51 pm
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Yes, I understand. What percentage was the new coupon for?
mathurraghvendra99 · Member · Apr 6, 2018 at 6:38 am
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40% off
staff-zinnia · Staff · Apr 6, 2018 at 1:43 pm
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Thanks. Which plan were you planning to add?
mathurraghvendra99 · Member · Apr 7, 2018 at 9:31 am
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I am seeking for premium plan.
staff-zinnia · Staff · Apr 10, 2018 at 1:47 pm
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Ok. Go ahead purchase the plan with out adding any coupon codes.

At the check out page you’ll see an option to use WordPress.com credits, chose that option. It will reduce the cost by 40%.
mathurraghvendra99 · Member · Apr 11, 2018 at 11:13 am
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I have tried but it reduces INR40 only not 40%.
staff-zinnia · Staff · Apr 11, 2018 at 1:39 pm
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Ah, sorry. Is my math right here?

$40 = 2610 INR ?
mathurraghvendra99 · Member · Apr 11, 2018 at 3:04 pm
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Yes, it is.
staff-zinnia · Staff · Apr 12, 2018 at 2:05 pm
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Thank you. Please try again. I’ve updated those credits to the correct amount.
mathurraghvendra99 · Member · Apr 12, 2018 at 3:08 pm
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Thanks for your help. You are one of nicest person that i have ever talk. Thank you.

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