Register a subdomain

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  lianesilva · Member · Jan 4, 2016 at 9:53 pm

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  Hi! I’m having trouble registering one of my blogs (albumcolibri.wordpress.com) to my website (lianemusic.com).

  What I’d like to do is register my blog (albumcolibri.wordpress.com) as a subdomain of my website (lianemusic.com), meaning, with the link url being colibri.lianemusic.com.

  I already did it with my portuguese website (pt.lianemusic.com), but now I can’t remember how to do it again…

  Thanks in advance

  The blog I need help with is: (visible only to logged in users)

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  lianesilva · Member · Jan 5, 2016 at 11:12 am

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  I could really use some help with this, since I only have 48 hours to ask for a refund on the subdomain mapping.

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  lianesilva · Member · Jan 6, 2016 at 10:03 pm

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  Ok, I’m on a tight schedule and running out of time to make a decision. And since I posted this over 2 days ago and got absolutely no response, I have no idea what to do. But I have to tell you: WordPress has let me down: there’s no real support, especially for the paying users that, like me, give WordPress.com over 100€ every year. I get that it’s a lot of people, but what I don’t get is the lack of measures to deal with that. I’m considering switching hosts as soon as I get the opportunity and I am only writing this here because I found no other place/person/people to resolve this issue with.

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  supernovia · Staff · Jan 6, 2016 at 10:59 pm

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  Hi @lianesilva, for future reference, you can chat with us here:
  http://en.support.wordpress.com/contact

  I can see you already have the correct cname in place, and you had domain mapping. For some reason you’d removed it. I’ve added it back in for you, and colibri.lianemusic.com points to http://lianemusic.com/

  If you need more help, please get in touch. Thanks!

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  lianesilva · Member · Jan 6, 2016 at 11:12 pm

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  Once again, thank you for replying!

  And I do apologize for my previous post, as I was getting pretty worried that this might not work for me! So I lashed out a bit. :)
  Also, I didn’t know about the chat link. Thank you for letting me know.

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  supernovia · Staff · Jan 7, 2016 at 1:04 am

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  @lianesilva, no worries. I wouldn’t call that lashing out :) I’ll close this thread and continue working with you in the other one. Cheers!