Reimbursement

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  9576ross · Member · Oct 4, 2016 at 9:19 am

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  Need help being reimbursed for Web page. I’d set page up for company I used to work for. They have since folded and business is closed. I had requested that they cancel site but was not done. I was charged. I’ve cancelled site today and would like reimbursed.

  Thanks

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  timethief · Member · Oct 4, 2016 at 10:46 pm

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  Refunds have time limits. WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  staff-zinnia · Staff · Oct 5, 2016 at 2:15 am

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  Howdy!

  I see that you’ve submitted this form. We will be in touch via email soon.