Reimbursement
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Hello. I am trying to be reimbursed for my account i created. I thought it was free when i got charged 35$. I have not activated my account or anything yet in hopes i can close everything and receive my reimbursement. My apologies!!
The blog I need help with is: (visible only to logged in users)
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Hi there,
You filed a dispute with either PayPal or your bank, so we have issued you a charge back fee.
Can you please contact your bank or credit card company and ask them to cancel the dispute. If you’re able to do that and they haven’t refunded the charge yet, we’ll be able to remove the chargeback fee and issue you a refund which would take 7-10 business days.
However, if the chargeback has already been completed, i.e. your bank is refunding you, then you will need to pay the fee to unlock your site and disputes can take a long time, so you could possible not receive your refund for up to 75 days. Please let me know if you’re able to cancel the dispute with your bank.
Your stats and your content are all safe. But because chargebacks are a very serious matter we lock any site with a pending chargeback until the matter is resolved. You can find more information here:
Let me know if you have any questions. Thanks!
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“Dear A S****,
We’ve completed our review of your account and found that your account is secure and has not been accessed by an unauthorized third party. As a result, we’ve closed your unauthorized transaction claim.
If you’re unhappy with your purchase, we encourage you to work with the seller to find a resolution. If you can’t find a resolution, you may file a dispute in your Resolution Center.”
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