Reinstall Plugins

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  ammonsjessica · Member · Jul 14, 2016 at 5:36 pm

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  Hello,

  I upkeep my church’s website, along with an office person at church. She is not very good and seems to mess with settings that I go back and fix regularly. This time, she somehow changed the theme, and when I changed it back, I’ve lost all of the plug ins. When I try to re-install, I just get error messages. We are using the free version of Minimize Pro.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jul 14, 2016 at 5:37 pm

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  WordPress.com blogs have built-in plugins only.

  You are confusing wordpress.COM hosted blogs and wordpress.ORG installs on paid hosting.

  Blogger installed plugin capability does not exist on WordPress.COM blogs and there is no upgrade you can purchase here that changes that reality.

  For that type of functionality, you’d need a self-hosted WordPress.ORG software install running on a paid web hosting service.
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/plugins/

  You are posting to the wrong support forum. We provide support only for wordpress.COM hosted sites. Our support docs are only for wordpress.com hosted sites and we do not provide support for
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, and if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  ammonsjessica · Member · Jul 14, 2016 at 5:40 pm

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  Thanks. I get very confused by the two. Our website ends in a .com which is why I assumed this forum would be most helpful. I have installed plugins before…so why am I all of sudden unable to do this now? I did not set all of this up from the beginning so I’m picking up pieces as I go along. We do not pay a hosting fee, that I’m aware of.