reinstate Domain when deleted in error
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does anyone know how to reinstate a domain?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there, what domain are you trying to recover? If it was a custom domain, like mysite.com, and registered through WordPress.com, let us know.
If it was a plain vanilla .wordpress.com subdomain, like mysite.wordpress.com, then you have 30 days from deletion to restore that site and address. Follow this guide: https://wordpress.com/support/delete-site/#restore-a-deleted-site After 30 days the site and address are purged and can’t be restored or reused.
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Hi @welldoncaster, 👋
I understand how stressful it can be to lose a domain, but don’t worry—I will try to help.
If your domain was deleted in error and you’re looking to reinstate it, here’s what you can do:
Step 1: Check the Domain Status
1. Go to https://wordpress.com/me and select Purchases on the left-hand side.
2. Look for the domain in your list of purchases.
• If the domain is still listed and within the grace period, you can click Renew Now to restore it at the regular renewal cost.
• If the domain is in the redemption period, you’ll see an option to renew it with an additional redemption fee.
Step 2: Contact Support if Needed
If the domain isn’t visible in your account, it may still be recoverable. Please contact support so they can assist you directly in reclaiming it. Recovery is possible depending on how long it’s been since the domain expired or was canceled.
Important Information
Keep in mind:
• Domains can only be recovered within specific timeframes: the grace period (10–14 days after expiration) or the redemption period (up to 90 days after expiration, with additional fees).
• Once the domain is released back into the market, anyone can register it, and recovery may not be possible.
For a detailed guide on domain recovery, you can refer to our Domain Expiration documentation.
If you need help or have questions, don’t hesitate to ask. I’m happy to assist! 😊=
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Hi there!
There’s a short window during which we can restore a domain for you. Could you tell us which domain you’d like us to restore?
Thanks!
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Good afternoon, I am having a similar issue to the above, would someone be able to assist?
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@nicorhyscopp you’ve posted about this at https://wordpress.com/forums/topic/domain-recovery-90/ and your forum thread is marked for staff assistance. You’ll want to follow up in your thread.
@florinbogdan you also posted about this at https://wordpress.com/forums/topic/i-accidentaly-cancelled-my-domain/ and that thread is also marked for staff help. Please follow up there.
Thanks all
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