Reinstate our domain

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  wmof2015 · Member · Oct 8, 2018 at 1:52 pm

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  We need to reinstate our expired domain. We had no idea it was past due. I’ve updated the payment information. What do I need to do?

  The blog I need help with is: (visible only to logged in users)

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  pallaviroy89 · Member · Oct 8, 2018 at 2:33 pm

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  Hi there,

  A “modlook” tag has been added.
  Please keep patience while someone from support staff gets back to you.

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  supernovia · Staff · Oct 8, 2018 at 10:34 pm

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  Hi @wmof2015, this domain expired a while ago and is in redemption now. Basically, the registrar charges an extra $80 fee to get it back at this point, or you can let it finish its expiration process (which takes a few months and is quite risky). I’ll email with an invoice and more details.

  Thanks for your help, @pallaviroy89

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  supernovia · Staff · Oct 8, 2018 at 10:37 pm

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  Noting I’ve sent the email. It went to the address you have at https://wordpress.com/me/account (the same one that should have received expiration notices) so please be sure to check that, get the invoice paid, and respond to our email as soon as possible. Thanks!

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  foodandpleasures · Member · Oct 8, 2018 at 10:39 pm

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  Hello, I have the same problem but no one seems to be helping me. Could you please help me? My expired domain is foodandpleasure.com and i’m willing to pay the extra fee in order to get back the domain. Thank you in advance.

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  kokkieh · Staff · Oct 9, 2018 at 10:36 am

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  @foodandpleasures, we are already helping you in your own thread in https://en.forums.wordpress.com/topic/i-wish-to-renew-my-expired-domain/

  Please don’t post into threads created by other users if you already have your own support request open.