Relapsed renewal

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  rachwiley · Member · Sep 8, 2020 at 10:09 pm

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  The payment for my wordpress renewal was somehow missed and now my website is down. How do I pay this and get my website back up?

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  ryrhino00 · Member · Sep 8, 2020 at 10:11 pm

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  Hi,

  Please wait for a Staff member to help you.

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  staff-blorbo · Staff · Sep 8, 2020 at 10:31 pm

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  I don’t see anything particularly wrong with https://theredtentdotcom.wordpress.com/

  Were you referring to a different site?

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  rachwiley · Member · Sep 8, 2020 at 10:57 pm

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  My site is actually thetent.com.au – when i try to access it, it comes up with this message: Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

  I assumed it was because the renewal hadn’t been paid, however, I have just paid the renewal after posting this query in the forum and the website is still coming up with the message.

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  staff-blorbo · Staff · Sep 8, 2020 at 11:03 pm

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  Ah excellent, you just need to finish mapping the domain following this guide: https://wordpress.com/support/domains/map-existing-domain/

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  hacchism · Staff · Sep 9, 2020 at 12:38 am

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  @rachwiley

  I’ve gone ahead and restored the domain mapping option for that domain. So there is nothing further you need to do.

  Now you should be able to see your WordPress.com site at https://thetent.com.au/.

  Let us know should you have further questions.