release domain

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  gibrilmuddei · Member · Apr 22, 2024 at 6:09 pm

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  Hello,

  My username is gibrilmuddei.

  I purchased the domain http://www.cabinetrefacing.ca for my business via WordPress.

  I would like to transfer the domain to an alternate service provider but the transfer button is not working as the domain cannot be unlocked until June 17, 2024. I didn’t anticipate this issue when I initially purchased the domain.

  This delay is adversely compromising my business as I cannot use the domain nor build the website for another two months (ie., until June 17, 2024). Is there a possibility of asking the registrar to unlock the domain so I can have it unlocked earlier?

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Apr 23, 2024 at 11:06 am

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  Hi there!

  A new domain can’t be transferred for 60 days. It’s a regulatory requirement, so it’s not possible to transfer the domain. However, that doesn’t mean you can’t use it with another host. If you set up your website with a different hosting company, you can point your domain to their servers.

  First, ask them for their nameservers. Then, follow the steps here to add them to your domain. Within 72 hours, the domain will load your external website.

  Having said that, I’d love for you to build your site with us, and I’ll be happy to help you with that. May I ask for your site requirements? What kind of site are you building? Have you built a website using WordPress before? Or would you prefer to have someone build it for you?

  Feel free to let us know so that we can help!

  Thanks!