remboursement

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  fleuresauvage · Member · Feb 24, 2020 at 1:21 pm

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  I paid $ 60 for the year to have a blog on your site, I followed the instructions, the site offers different plans what I chose. I am supposed to have a domain in the name of mestranchesdevie.com, how is it that it does not exist? How to get reimbursed. thank you

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Feb 24, 2020 at 2:57 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!

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  fleuresauvage · Member · Feb 24, 2020 at 3:11 pm

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  Thank you for your reply. fleuresauvage.wordpress.com.

  I await confirmation from you for reimbursement.
  thank you

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  staff-zinnia · Staff · Feb 24, 2020 at 3:15 pm

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  Hi –

  Looking at the account I can see that http://fleuresauvage.wordpress.com/ was never upgraded. We did not collect any payments for that site.

  I think you must have purchased that on a different site or account. Please go to https://wpchrg.wordpress.com/ to reach our billing team directly with the payment details. Don’t post any payment details here as this is a public forum.