Removal of Domain
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I removed a domain purchased through WordPress but was trying to use that domain name on my new Square Space account. How do I recover that domain name?
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The blog I need help with is: (visible only to logged in users)
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We need details please.
1. What is the domain URL? Do you want to use the domain URL on another site?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the cancellation take place?I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hi there,
Cancelled domains don’t become available immediately, and it can be several months before you’ll be able to register the domain somewhere else. That is why the warning when you cancel a domain says you might not be able to register the domain somewhere else should you cancel it.
As you only cancelled it yesterday I am still able to restore it for you. Then I can help you map it to Squarepace instead, and once you’ve owned it for 60 days you’ll be able to transfer it to them. Please let me know if you want me to restore the domain. Then I’ll send you a link to pay for it again as your original payment has already been refunded.
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