Removal of .wordpress in my customized domain name
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Hello:
I paid for a customized domain name but my url still has ‘.wordpress’ in it. Please help me to remove it. I recently changed the name of my website from ‘researchafricaplus.com’ to ‘joyohagwu.com’ as well but it still reads as ‘joyohagwu.wordpress.com’ instead. I tried everything in an effort to correct this without success. I also sent several emails to your support team with no response.
Please, I need my website( which I already paid $30 to get a customized domain name) to read joyohagwu.com.Thank you for your help.The blog I need help with is: (visible only to logged in users)
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me too! i have spoken to my bought domain . i typed everything in i need my ns1.wordpress.com blah blah. so its pointing to it, but i need to find my ip address? and sort it with wordpress???? how can i when nothing says it simply anywhere. also i was told the process ( if i can find out how?!) will take me around 4-5 hrs??!!1
HEEEEEEEELLLLP SOMEONE PLEASE! -
Hi johagwu, I’ve tagged this thread for staff attention, so you should get some help soon.
@urbanflow111, could you start your own thread? It will help keep the two support lines separate.
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joyohagwu.com – does not seem to be registered nor mapped
What do you see at
Dashboard >> Store >> My Upgrades
Dashboard >> Store >> Billing History -
@urbanflow111 – until you give us the domain name you bought nobody can even start to help you, no matter how much you type in rude all caps.
Who did you buy your domain name from?
Who ever told you 4 – 5 hours was not accurate, the real number is is up to 72 hours for changes to take effect
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Hi JOhagwu – It appears that you canceled the domain researchafricaplus.com today. Did you intend to cancel it? The domain joyohagwu.com is not registered, but it is available, so if you’d like to register it, you can do so in this way:
http://en.support.wordpress.com/domains/register-domain/#instructions-for-registering-a-new-domain-for-your-blogYou haven’t been charged for it either – perhaps you started to register it and the registration did not go through entirely.
Urbanflow, there are no upgrades in your account. In addition to changing the name servers, you also have to add a mapping upgrade as described here:
http://en.support.wordpress.com/domain-mapping/map-existing-domain/#instructions-for-mapping-an-existing-domainIf you still have trouble, let me know the name of your domain, and I’ll check it out.
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oh dear not meant rudely in the slightest, sorry.just frustration for months. will start own thread thanks people
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