Remove a connection for an expired domain

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  yujich · Member · Mar 8, 2021 at 12:01 am

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  I’m getting Jetpack warnings for an expired domain. I don’t need this domain anymore. Somehow it doesn’t appear under My Sites. How can I remove the warnings for this domain?

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  staff-totoro · Staff · Mar 8, 2021 at 12:38 am

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  Hi there,

  It sounds like you are needing help with the Jetpack plugin, but have landed on the support forum for WordPress.com sites instead. Can you please report this issue to Jetpack support by asking here? Thanks!

  https://wordpress.org/support/plugin/jetpack/

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  mishkausa · Member · Mar 8, 2021 at 12:43 am

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  Hello there! I am happy to help. Who is the domain host, do you know?
  just simply type in the url in the who.is

  Also Jetpack has an awesome support site , which you can find here

  cheers!

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  yujich · Member · Mar 8, 2021 at 1:29 am

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  GMO INTERNET, INC.

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  fstat · Staff · Mar 8, 2021 at 8:14 am

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  Hi there,

  I don’t see a site with that name connected to your WordPress.com account. What’s the address of that site (URL) so I can see if it’s connected to another WordPress.com account?

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  yujich · Member · Mar 8, 2021 at 8:23 am

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  Can I do this privately? I don’t want to disclose that information.

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  yujich · Member · Mar 8, 2021 at 1:05 pm

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  I should be able to see the site in question, but somehow, I don’t.

  Jetpack

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  staff-doublebassd · Staff · Mar 8, 2021 at 1:44 pm

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  Hi there,

  I see several Jetpack-connected sites under your account. I could help you disconnect the site if I knew the domain URL. If you saw the domain under your account, you should be able to disconnect it from your end following the instructions in the link you posted.

  Out of the four Jetpack sites under your account, there is one that is not working and it has a hyphen in the address. Is that the one you want disconnected? If so, please confirm and I’ll take care of it for you. Otherwise, I’ll. touch base with you via email.

  Thanks!

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  yujich · Member · Mar 8, 2021 at 1:50 pm

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  Hi darnelldibbles, yes, that’s the one (starting with “m”).
  Please disconnect that one.
  Thank you!

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  staff-doublebassd · Staff · Mar 8, 2021 at 2:06 pm

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  Thanks for the confirmation. I was able to get that site disconnected for you.

  Please let me know if you have any other questions. Thanks!