Remove blog from my account, move store owner to another user
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Having an issue with moving a WordPress site to another user, she is an admin and it says that I can only make changes to woocommerce billing as I’m the site owner. I’m not the site owner but I did help set up woo-commerce and may have used my WordPress account during setup.
What can I do to correct the incorrect linking of accounts?
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Hi there,
Remove blog from my accountWrite back to us with the URL of the blog you would like to remove from your account. Also make sure to subscribe to this thread from the sidebar on the right so that you get alerted when staff members can go ahead with it.
move store owner to another userFor this an administrator account is necessary. They need to log in to the website’s backend and change the roles accordingly.
This part is not clear to me at the moment: are you aware if you are an administrator in said website? What is the URL of your website, or what is the name of your account on the WordPress.com platform you need assistance with?
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Hi there,
This has nothing to do with site ownership, but just with whose account was used to make the purchases on WooCommerce.com. Please contact WooCommerce support directly to move your WooCommerce purchases/billing to another user.
First ask the site owner to create their own WooCommerce.com profile (they’ll need a free WordPress.com account to do this). Then open a support ticket with WooCommerce as the account that currently owns the purchases, and provide them with the details of the account the purchases should be moved to.
You can open a support ticket with WooCommerce at https://woocommerce.com/my-account/create-a-ticket/
If you want to change who owns the Jetpack connection that connects the site to WordPress.com, you can find Jetpack’s instructions for that here:
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