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Forums / Remove credit card and delete account/blog

Remove credit card and delete account/blog

  • Unknown's avatar
    jgvanity · Member · Nov 28, 2016 at 8:51 pm
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    I would like my credit card to be removed and my whole entire account/blog be deleted please. Thank you for your time.

    Jennifer

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    justjennifer · Member · Dec 1, 2016 at 7:10 am
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    This is something you can do by following these guidelines:

    To remove your credit card information, you can visit your account page.
    https://wordpress.com/me/purchases/billing scroll to the bottom and remove any saved cards.

    If you have any upgrades on your site, you will need to remove them first before you can delete your site: https://en.support.wordpress.com/delete-site/#deleting a-site-with-upgrades

    Deleting a site will not only permanently delete your content, but also remove the site address from our system. This is irreversible. If you think you may want to use the site address sometime in the future, you can change your site visibility settings to Private to keep it out of public view and search engines. Here’s how you can do that: http://support.wordpress.com/settings/privacy-settings/

    While you cannot delete your account, you can take steps to remove all personally identifying information and then walk away from it. Here is an earlier Staff reply which outlines those steps: https://en.forums.wordpress.com/topic/to-ensure-all-my-services-are-canceled?replies=5#post-2792703

    If you have questions or run into any problem, please post back here.

  • Unknown's avatar
    justjennifer · Member · Dec 1, 2016 at 7:15 am
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    NOTE TO STAFF:
    In this section of the Delete Site support doc https://en.support.wordpress.com/delete-site/#deleting a-site-with-upgrades it mentions transferring upgrades to another site on your account with a link to the Manage Purchases support doc at https://en.support.wordpress.com/manage-purchases/#transferring-upgrades however, that is a dead end link as there is no section in the Manage Purchases Support doc on how to transfer upgrades.

  • Unknown's avatar
    kokkieh · Staff · Dec 1, 2016 at 9:54 am
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    Thanks, @justjennifer. You have quite a knack for spotting these :D

  • Unknown's avatar
    justjennifer · Member · Dec 2, 2016 at 9:15 am
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    @kokkieh – Thanks, but it couldn’t hurt to run a dead link checker on the Support site from time to time. :)

  • The topic ‘Remove credit card and delete account/blog’ is closed to new replies.

Tags

  • delete account
  • delete site
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 4 replies
  • Last activity 9 years
  • Latest reply from jgvanity

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