Remove Domain Mapping

• 

  supplychainchong · Member · Feb 11, 2018 at 10:10 pm

  • Copy link
  • Add topic to favorites

  Need to remove thebasicprinciples.org from supplychainchong.wordpress.com

  Thank you

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Feb 11, 2018 at 10:15 pm

  • Copy link

  Have you tried using live chat support?
  https://en.support.wordpress.com/live-chat/

  This is the support forum for those who have the wordpress.COM free plan. All sites with upgraded plans like yours include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.

• 

  kokkieh · Staff · Feb 12, 2018 at 6:42 am

  • Copy link

  Hi there,

  As that domain mapping is not tied to your plan you could have done this yourself from the Purchases page, but I’ve gone ahead and cancelled and refunded that domain mapping for you.

  @timethief,

  If someone posts in the forums with a request like this, please add the “modlook” tag rather than sending them somewhere else. We try to help users wherever they contact us, unless it’s an issue that cannot be resolved here.

• 

  thebasicprincipleschong · Member · Feb 12, 2018 at 12:33 pm

  • Copy link

  @kokkieh

  I would like to map this to a different account. It is saying “This domain was recently in use by someone else and is not available to map yet. Please try again later or contact support.”

• 

  kokkieh · Staff · Feb 12, 2018 at 1:36 pm

  • Copy link

  Do you mean to the thebasicprincipleschong account?

  Please make sure you have bought a plan for the other site at My Site ->Plans, and then comment here while logged in as supplychainchong to confirm, and also confirm the WordPress.com address of the site where you want to add the mapping.

• 

  thebasicprincipleschong · Member · Feb 19, 2018 at 1:33 am

  • Copy link

  I would like to map thebasicprinciples.org to thebasicprincipleschong account, can you help?

• 

  kokkieh · Staff · Feb 19, 2018 at 7:59 am

  • Copy link

  Do you mean you want to add it to http://thebasicprinciplesorg.wordpress.com?

  Please go to My Site ->Plans and buy a paid plan for that site so I can add the mapping upgrade for you. I also need you to comment here as the supplychainchong account to confirm, as that account originally owned the mapping upgrade.

• 

  supplychainchong · Member · Feb 19, 2018 at 8:06 am

  • Copy link

  Yes, thank you

• 

  kokkieh · Staff · Feb 19, 2018 at 9:39 am

  • Copy link

  Thanks for confirming. The domain is now mapped to that site.

  Please let me know if I can help with anything else.

• 

  academiacs14 · Member · Mar 11, 2018 at 5:42 pm

  • Copy link

  I would also like to cancel the mapping I did today ! how can I do that ?? @modlook

• 

  kokkieh · Staff · Mar 11, 2018 at 6:56 pm

  • Copy link

  @academiacs14

  I’ve already replied to you in your own thread. In future please don’t post into old threads created by other users, as we might not see it when you do that.