Remove Domain Mapping

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  jamesdmayo · Member · May 9, 2016 at 8:29 pm

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  please remove the domain mapping for http://www.jtcoc.com.

  I will need the domain available for a new server that I’ve setup on a different host.

  modlook

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 9, 2016 at 8:39 pm

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  See here please: Deleting a site with upgrades https://en.support.wordpress.com/delete-site/#deleting%C2%A0a-site-with-upgrades

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  To make sure you succeed I will type modlook into the sidebar tags on this forum threads for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  supernovia · Staff · May 10, 2016 at 4:11 am

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  @jamesdmayo you can simply point the domain to the new servers. The mapping expires in a few months and won’t affect the new site. If you’d still like us to remove it and your other upgrades immediately, confirm and we’ll do that. Cheers :)