Remove Domain mapping

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  maldonadobiz · Member · Aug 4, 2016 at 2:04 am

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  Hi, I would like to have ladyingrey.com removed from wordpress site (ladyingreydotcom.wordpress…) and added to this account : ladyingreyblog… Please let me know how to proceed as I cannot map it myself, says it’s mapped to another account, which is my own.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Aug 5, 2016 at 11:44 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to make those changes.

  If you log into that correct account and post here, I will be happy to make that switch for you.

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  katherineemaldonado · Member · Aug 6, 2016 at 1:13 pm

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  Hi Josh, thanks for assisting, this is the original wordpress.com user account. Please let me know if there is anything further required.

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  staff-ozmodiar · Staff · Aug 7, 2016 at 4:43 pm

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  @katherineemaldonado

  Because the request is to move the Domain Mapping from a site owned by one WordPress.com user to a site owned by another WordPress.com user, the easiest way to get this done is to transfer ownership of the upgrade to user maldonadobiz.

  Do I have your permission to do this?

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  katherineemaldonado · Member · Aug 7, 2016 at 5:13 pm

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  Hi Josh, yes please do transfer to the other account.

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  staff-ozmodiar · Staff · Aug 7, 2016 at 7:24 pm

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  Okay, that should be all switched now. Can you take a look and let me know if it looks correct?