Remove domain name

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  velsvv · Member · Jan 26, 2015 at 6:16 pm

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  I had a blog velsvv.wordpress.com and I linked a domain uniquevaluenetworks.com (obtained outside of wordpress.com). Now I have deleted the velsvv.wordpress.com and also changed the DNS in the place where I bought the domain name also out of wordpress. However when I type in the uniquenetworks.com, I still get it to velsvv.wordpress.com and fails saying site is deleted. Kindly help to delete this link between the blog (velsvv.wordpress.com) and the domain name (uniquevaluenetworks.com)

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 26, 2015 at 6:24 pm

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  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I tagged this thread for Staff assistance. They will remove the domain mapping from the .wordpress.com URL. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  velsvv · Member · Jan 26, 2015 at 6:56 pm

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  When I cancel using the link at the bottom, I get a message (in a red box) DNS needs to be mapped and when I click on the cancel upgrade link, I get an empty pop up window.

  Thanks for letting me know how to cancel the upgrade

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  shawnajroberts · Member · Jan 30, 2015 at 12:06 am

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  It looks like Kris already helped you with this via email. Please follow up with him if you need anything else.