Remove linked blog from wordpress.com dashboard

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  pratikakkawar · Member · Jul 16, 2017 at 9:24 am

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  Hello,

  I had linked 3 Jetpack enabled sites to my wordpress.com account out of which I deleted one “blognow.in” from my self hosting server but its entry is still showing up in the wordpress.com account dashboard. I want to remove that entry but I am unable to do so. I know how to disconnect jetpack enabled site when site is up and running but in this case I am not having my site up and running.

  Can you please remove the entry of “blognow.in” from my wordpress.com dashboard?

  The blog I need help with is: (visible only to logged in users)

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  amandasjackson · Staff · Jul 16, 2017 at 1:11 pm

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  Hello there,

  I have tagged your post with modlook. This notify staff of your request.

  :)

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  pratikakkawar · Member · Jul 16, 2017 at 2:41 pm

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  thank you Amanda! :)

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  gemmacevans · Member · Jul 17, 2017 at 11:43 am

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  Hi pratikakkawar,

  I deleted one “blognow.in” from my self hosting server but its entry is still showing up in the wordpress.com account dashboard

  I’ve disconnected blognow.in from your WordPress.com account. Please try clearing your browser cache using these steps:

  Solve Common Browser Issues

  Let me know if the site still appears in your account.

  Thanks!

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  pratikakkawar · Member · Jul 17, 2017 at 1:54 pm

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  Hi Gemma,

  I cleared the cache but still able to see the entry under my blogs tab at below page in my account

  https://dashboard.wordpress.com/wp-admin/index.php?page=my-blogs

  Can you please check again and do needful?

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  gemmacevans · Member · Jul 17, 2017 at 3:15 pm

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  Hi pratikakkawar,

  I cleared the cache but still able to see the entry under my blogs tab at below page in my account

  Thanks for trying that. You mentioned your site is not up and running, are you able to login and deactivate the Jetpack from Plugins > Installed Plugins? Or is the site completely unavailable?

  I’ve disconnected blognow.in from this end and I’m no longer seeing any active Jetpack connections. If you enter the URL into Jetpack Debug, you’ll see a message that says “Not Connected”.

  If the problem remains, please get in touch with Jetpack support on this page:

  Contact Support

  They may be able to give you some more information about why you are still seeing this connection.

  Thanks!

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  pratikakkawar · Member · Jul 19, 2017 at 10:27 am

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  Hi Gemma,

  I guess the entry doesn’t go away until you disconnect the connection safely so I reinstalled wordpress and Jetpack both on same domain and disconnected it safely. Thank you for the support.

  Have a nice day. :)

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  gemmacevans · Member · Jul 19, 2017 at 1:22 pm

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  Hi pratikakkawar,

  You’re very welcome! I’m pleased to hear it’s sorted out now :)