Remove mapped domain

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  seankeogh93 · Member · Nov 2, 2017 at 12:34 pm

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  Hello,

  I deleted one of my sites a few weeks ago without transferring my domain to my new site on Squarespace. Now I can’t use it because it’s still mapped to WordPress. The domain is keoghimagery.com. Can you help with this?

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 2, 2017 at 12:54 pm

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  Hi there,

  By deleting your site, the domain associated with it was parked, thus not allowing you to transfer it. Fortunately, I was able to restore your domain and you can now follow these instructions to transfer it:

  https://en.support.wordpress.com/move-domain/transfer-domain-registration/

  If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

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  seankeogh93 · Member · Nov 2, 2017 at 4:00 pm

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  Fantastic, that’s worked perfectly. Wish I’d thought to message this forum sooner.

  Thanks so much,
  Sean

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  fstat · Staff · Nov 3, 2017 at 8:30 am

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  Hi Sean,

  You’re welcome and feel free to reach us again anytime!

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  amy23griff · Member · Nov 5, 2017 at 12:10 am

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  I have this same issue. My Domain is amygriff.com and it keeps getting redirected to amygriffcom.wordpress.com can you help me?

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  drsarasienna · Member · Nov 5, 2017 at 1:00 am

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  Please help!!
  I upgraded to a personal plan and my free domain has automatically been registered as sarasienna.com, But I wanted drsarasienna.com
  I already own the domain name. How do I change this so that my mapped free domain is drsarasienna not sarasienna?
  Thanks!

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  fstat · Staff · Nov 6, 2017 at 8:50 am

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  Hi Amy,

  I have this same issue. My Domain is amygriff.com and it keeps getting redirected to amygriffcom.wordpress.com can you help me?

  You have deleted your WordPress.com site amygriffcom.wordpress.com and now your domain amygriff.com works correctly.

  Is this what you were trying to accomplish?

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  fstat · Staff · Nov 6, 2017 at 8:57 am

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  Hi drsarasienna,

  I upgraded to a personal plan and my free domain has automatically been registered as sarasienna.com, But I wanted drsarasienna.com
  I already own the domain name. How do I change this so that my mapped free domain is drsarasienna not sarasienna?

  I have removed the mapping to sarasienna.com. Visit the following page to map the correct domain for free:

  https://wordpress.com/domains/add/mapping/

  If you need more help with the mapping of your domain please read this support article:

  https://en.support.wordpress.com/domains/map-existing-domain/

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  foreclosurenv · Member · Nov 22, 2017 at 2:54 pm

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  I need to remove my domain mapping for jstoutlaw.com. Please help.

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  fstat · Staff · Nov 22, 2017 at 4:12 pm

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  Hi foreclosurenv,

  I see that the domain mapping has already been removed by one of my colleagues.