Remove mapping

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  rochaphotography · Member · Aug 17, 2014 at 10:54 pm

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  Hi, I need to remove the mapping from my domain to re-map it to my new blog.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Aug 18, 2014 at 12:30 am

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  I can help you with that.

  Which domain is this referring to? I see you have two domains mapped.

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  rochaphotography · Member · Aug 18, 2014 at 4:40 pm

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  Hi root josh, the one that I need to map is: mkrcancun.wordpress.com

  the domain is http://www.mkr.com.mx

  Thanks

  José

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  staff-ozmodiar · Staff · Aug 19, 2014 at 3:16 am

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  I have processed that refund for you and removed the mapping. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

  Please let me know if there is anything else I can do for you.

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  rochaphotography · Member · Aug 19, 2014 at 3:26 am

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  Hi,

  When can I pay and map my new Blog?

  José

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  staff-ozmodiar · Staff · Aug 19, 2014 at 2:39 pm

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  Simply log into your WordPress.com site’s dashboard, click on Store–>Domains, click “map a domain you already own” enter the domain you wish to use in the box and click the “go” button. Then just follow the instructions that appear to map your domain.

  Let me know if you have any trouble.

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  rochaphotography · Member · Aug 22, 2014 at 10:45 pm

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  Hi RootJosh

  For some reason, I can not make my mapping work, I did update de DNS with akky.mx (where I bought my domain mar.com.mx), like 60 hours ago. Did the proper thing in WP, and still can not visit my blog.

  Could you please, take a look at it and help me fixing it.

  With lighthouse studios.com.mx, everything work well now I am so frustrated

  Thanks

  Jose

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  staff-ozmodiar · Staff · Aug 25, 2014 at 4:59 pm

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  I think you are going to need to reach out to your registrar. There appears to be something not correct about the nameservers. Can you ask them to look into it?