remove my debit card from cookiitalk.com account

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  sounayphothisane050318 · Member · Jan 3, 2019 at 1:45 pm

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  My friend signed up an account and registered cookiitalk.com. He used my debit card for the payment. Right now, i would like to remove my card out since the transaction is not under my approval.

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  poojashetty18 · Staff · Jan 3, 2019 at 1:52 pm

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  Hi there,

  You can remove your card information from your Billing History at
  https://wordpress.com/me/billing

  Scroll until you see “Manage Your Credit Cards” and click “Delete” on your card.

  Please note, by doing this, if you have done any upgrades it will not be auto-renewed.

  Hope this helps.

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  sounayphothisane050318 · Member · Jan 3, 2019 at 1:53 pm

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  However, it is from another account which I do not have access.

  Any solutions?

  Regards,
  Sounay

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  poojashetty18 · Staff · Jan 3, 2019 at 2:00 pm

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  Hi,

  I do not think you can remove the card details from an account you do not have access to.

  But I am adding the modlook tag for staff assistance.

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  staff-zinnia · Staff · Jan 3, 2019 at 4:38 pm

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  Thanks. I’ve processed a refund to your card. It should reach you in about ten days. Write back if you need anything else.

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  sounayphothisane050318 · Member · Jan 4, 2019 at 1:37 am

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  Thank you so much.

  Regards,
  Sounay