Remove old domain

• 

  apriltui · Member · Oct 12, 2015 at 8:08 am

  • Copy link
  • Add topic to favorites

  My blog isn’t working as the old domain expired and I don’t wish to renew. We have tried to resolve ourselves and are having no luck. Please help ASAP

  The blog I need help with is: (visible only to logged in users)

• 

  sfarley85 · Member · Oct 12, 2015 at 1:48 pm

  • Copy link

  Hi there,

  You can set the primary domain back to the default apriltui.wordpress.com by following the instructions here: https://en.support.wordpress.com/domains/#setting-the-primary-domain.

  That domain is free and will not expire. Let me know if you have any questions. Happy blogging!

• 

  apriltui · Member · Oct 12, 2015 at 2:58 pm

  • Copy link

  Hi No this isn’t what I mean. I have also tweeted wordpress as I am perplexed at why you need to disable my current domain (thebalancedvegan) when an old one I no longer use expires. I need to cancel the previous one (simplifyyourhealth.co.uk) I am not using but it won’t work at my end. So currently my blog isn’t working.

• 

  sfarley85 · Member · Oct 12, 2015 at 5:21 pm

  • Copy link

  Sorry I misunderstood. Your blog should work at the aforementioned apriltui.wordpress.com so long as it is set to the primary domain. The simplifyyourhealth.co.uk will not work and will not redirect to your blog. The domain expiration process is a long one, where it stays in purgatory for about 80 days before being released back to the public. See here for more information about that process: https://en.support.wordpress.com/domains/domain-expiration/

  You may be able to cancel your domain via this method, though I’m not sure if you’re able to after it expires: https://en.support.wordpress.com/cancel-domain/

  I’ve gone ahead and tagged this thread for staff assistance in case none of this is able to resolve the issue.

• 

  apriltui · Member · Oct 12, 2015 at 5:24 pm

  • Copy link

  Hi there. Thanks so much. Thebalancedvegan is my primary domain, I have used it for a number of months now. Yes, it appears I cannot cancel the simplifyyourhealth.co.uk domain mapping now, and because of this my primary no longer works. Which is a real pain! My husband is a software engineer and cannot understand why this old domain is preventing the primary from working. I hope someone from WordPress helps me soon as it is really urgent.

• 

  staff-ozmodiar · Staff · Oct 14, 2015 at 5:22 pm

  • Copy link

  This looks like it was sorted out. I’m having no problems accessing http://thebalancedvegan.com/.

  If you are still having trouble, please let me know.