remove the Follow Blog Widget

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  richdadstockblog · Member · May 9, 2013 at 8:17 pm

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  If I remove the Follow Blog Widget, can I add it back without losing my subscribers/followers?

  I only ask because the settings on the Follow Blog are incorrect and we cannot resolve the problem.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 9, 2013 at 8:20 pm

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  All widget data is cached and takes time to update. If you remove the follow blog widget then it will take time to update. Which settings are wrong? Have you opened the widgets and corrected them?
  http://en.support.wordpress.com/widgets/follow-blog-widget/

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  richdadstockblog · Member · May 9, 2013 at 8:31 pm

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  When you follow the blog as a non-wp user, it says to follow along on our twitter handles and it lists two. we cannot get the follow widget to remove one of the twitter handles. we have removed that individual as a contributor, that twitter handle is not linked through publicize, we cannot find any place that twitter handle has been connected to this blog.

  image example: http://www.flickr.com/photos/62594002@N08/8724485124/

  see https://en.forums.wordpress.com/topic/follower-widget-wrong-twitter-handle?replies=1

  as this is a blog that we use for business, this is a very time sensitive matter.

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  timethief · Member · May 9, 2013 at 8:37 pm

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  Have you tried reconnecting Twitter as described here?
  http://en.support.wordpress.com/publicize/#reconnecting-twitter

  This is a peer support forum and Staff who provide support for 38 million deal with threads, support tickets and email that have the earliest date and time stamps first. So if we contact them more than once on the same issue or bump threads or create duplicate threads the date moves forward and it takes longer to get help.

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  timethief · Member · May 9, 2013 at 8:39 pm

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  P.S. You can remove any widget here > Appearance > Widgets
  click to open the widget and click “delete”.

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  richdadstockblog · Member · May 9, 2013 at 8:41 pm

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  I did look at those tips but it doesn’t apply to my situation. I want to remove that Twitter account – not reconnect it to my blog.

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  jonathansadowski · Member · May 9, 2013 at 10:12 pm

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  Thanks for reporting your issue, I am gathering more information and will follow up when I know more.

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  richdadstockblog · Member · May 13, 2013 at 12:29 pm

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  Thanks Jonathan, I appreciate the help!

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  richdadstockblog · Member · May 13, 2013 at 5:39 pm

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  I had an email from Help Desk and they fixed it. Thank you!

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  jonathansadowski · Member · May 14, 2013 at 2:47 pm

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  I’m glad everything worked out. Please let me know if there’s anything else I can do to help.