removed the business plan

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  godknoweverything · Member · Jan 10, 2023 at 4:51 am

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  I have removed the business plan on 1/3, but I see the subscription bill, would you tell me howto do. Do I need to pay credit card bill if I get refund?

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-95percentghost · Staff · Jan 10, 2023 at 12:42 pm

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  Hi there, it looks like your plan renewed automatically on 4 December 2022 so that it would be valid until 3 January 2024. This renewal occurred one month before you removed the plan on 3 January 2023; which means that the plan was removed outside of the 14-day refund period we have available.

  You can find more information regarding our refund periods here:
  https://wordpress.com/support/refunds/

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  godknoweverything · Member · Jan 13, 2023 at 5:47 am

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  If I can’t get a refund, can I use the plan for my personal website?

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  aleone89 · Staff · Jan 13, 2023 at 9:21 am

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  Hello there,

  Yes that’s possible – would you like to us to restore the plan to current site: http://sanbiozi210619789.wordpress.com/ ?

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  godknoweverything · Member · Jan 16, 2023 at 2:13 pm

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  Thank you for your reply.
  http://sanbiozi210619789.wordpress.com/ is not my personal website. I have the other account of WordPress, but haven’t decided Web Address and the content yet. May I choose a lower plan – Pro plan? I’m planning to decide the suitable plan after completing my website. 

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  aleone89 · Staff · Jan 16, 2023 at 4:04 pm

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  Hello there,

  I have the other account of WordPress, but haven’t decided Web Address and the content yet.

  Ok, what is the username of the other WordPress.com account? Are you looking to move a plan across accounts?

  May I choose a lower plan – Pro plan? I’m planning to decide the suitable plan after completing my website. 

  That’s possible, although the pro-plan is no longer available.

  Would you be willing to tell me more about what kind of website you’d like to build and what features you’d need?

  We can help guide you toward an appropriate plan, and work out a way to make use of your current purchase.

  Looking forward to hearing from you.

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  godknoweverything · Member · Jan 20, 2023 at 9:59 am

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  Hi there,

  My username is onahhunghsu. I may collect my creations or writings on my web. I haven’t decided whether to build a website or blog. Thank you and look forward to having your suggestion.

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  helper-heroponriki · Member · Jan 20, 2023 at 2:38 pm

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  Thanks for that! What we can do now is move the remainder of your Business plan to the site https://hsu95598876.wordpress.com/ under your onahhunghsu account. Then, once you start building your site under that account, you can use that plan or contact support to drop down to a Personal or Premium plan if you choose.

  The plan itself needs to be tied to a site, which is why we would be moving it to hsu95598876.wordpress.com. If you create a different site and would prefer it be moved to that site instead, we can also do that.

  Let us know if you’d like us to move that plan over now. Thanks!

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  godknoweverything · Member · Jan 21, 2023 at 4:00 am

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  Thank you for your help!
  I would appreciate it if you could move the plan over now. Should I use the Contact Form for email support if I choose Premium plan?

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  staff-95percentghost · Staff · Jan 21, 2023 at 1:53 pm

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  Yes, if you would want to use the Premium plan then please contact us through the form here and we can make the change:
  https://wordpress.com/help/contact

  The Business plan has now been moved to https://hsu95598876.wordpress.com/ so it’s available there for you!

  If you have any other questions, please do let us know.

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  godknoweverything · Member · Jan 22, 2023 at 12:44 am

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  I’m grateful to you for moving the Business plan to my site.