Removing a never expiring premium theme

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  suvikesalainen · Member · Jul 23, 2018 at 1:45 pm

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  I would like to delete my blog but can’t seem to do that because of a premium, never expiring theme. When I try to close my account, it just says that I still have active purchases on my account and I need to cancel them but can’t because of the theme just sticks in my purchases. Help needed, this feels like a Groundhog day but sadly without Bill Murray.

  The blog I need help with is: (visible only to logged in users)

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  sachintawade · Member · Jul 23, 2018 at 2:00 pm

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  Hi there,

  No worries, I will add modlook tag to this thread then someone from Staff will help you remove your purchased theme.

  You can delete your blog after active purchases are removed.

  Please confirm if blog you need help with to remove purchased theme is suvisurlevif.wordpress.com? In case if you have multiple blogs.

  All the best :)

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  suvikesalainen · Member · Jul 23, 2018 at 2:02 pm

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  Yes, the blog is suvisurlevif.wordpress.com

  Thank you for a quick response!

  x

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  fstat · Staff · Jul 23, 2018 at 3:15 pm

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  Hi there,

  I have successfully removed the premium theme from your blog and you can now go ahead and delete it.

  Let me know if there’s anything else I can do for you. I’m happy to help.