Removing custom URL

  • Unknown's avatar
    cupcakedujour · Member ·

    I am wondering if I can remove a custom URL, but keep my site. I would like to use it as an archive of content, but do not require it use the paid URL anymore. The new URL would be something that ends in .wordpress.com. Is this possible?
    Cheers

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-totoro · Staff ·

    Hi there,

    I do not see any upgrades under your WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/

    Is it possible you made your purchase under a different login? What is the URL of the site associated with the upgrade you are needing help with? Happy to check in our system so we can take a closer look.

    Once you are connected to the correct account we are happy to help you with managing your account. Thanks!

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