Removing Free Shipping

• 

  samplesite4645 · Member · Sep 26, 2017 at 3:57 pm

  • Copy link
  • Add topic to favorites

  Hello,

  My name is Molly and I do work for several wordpress sites, I am messaging you about a site called http://www.mazamadesigns.com

  This site has a free shipping option when you go to check out and we cannot seem to find a way to remove it. We have made other shipping options that are showing up just fine but the free shipping remains. If we could find a way to remove that it would be great! Please let me know if this can be helped or if there is another place I am suppose to find help for this. Thank you very much!

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Sep 26, 2017 at 4:01 pm

  • Copy link

  mazamadesigns.com hosted by Cloudflare
  Name Servers:
  eric.ns.cloudflare.com
  eva.ns.cloudflare.com

  You are posting to the wrong support forum. This is WordPress.COM support and that site is not on our servers.

  We do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page. However, about 30% of those who post here every day are posting to the wrong support forum and must be redirected to the correct support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  wordpress.org support
  The wordpress.ORG support forum is at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

  Jetpack support
  Some Jetpack solutions are here http://jetpack.com/support/
  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service