Removing "Rate this" Feature (Star ratings)

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  zumpoems · Member · Jul 7, 2017 at 11:47 am

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  Would like to remove the star ratings currently on my blog (https://zumpoems.com/) due to a vandal going through and lowering several previously high ratings. I have checked the dashboard, widgets, and any area I can think of, but don’t see any way to remove.

  The blog I need help with is: (visible only to logged in users)

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  julsyd · Member · Jul 7, 2017 at 1:43 pm

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  Hi zumpoems,

  You can learn more about Polldaddy ratings here:
  https://en.support.wordpress.com/ratings/
  https://support.polldaddy.com/adding-a-rating/

  I’d recommend editing your blog posts and checking for the Polldaddy rating shortcode. It will look something like this:

  [polldaddy rating="8547362"]

  Removing that shortcode will remove the ratings.

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  zumpoems · Member · Jul 7, 2017 at 2:03 pm

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  ellybiddle,

  Thanks for the reply. The blog posts do not have any Polldaddy rating shortcode in them. I think the ratings were a WordPress feature several years ago and now no long showing on dashboard. I do not remember ever using Polldaddy.

  Appreciate if you can advise further.

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  julsyd · Member · Jul 7, 2017 at 2:07 pm

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  I’ve tagged this post so a staff member can take a closer look at your site. You can subscribe to the post to be notified when they respond.

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  zumpoems · Member · Jul 7, 2017 at 2:27 pm

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  ellybiddle,

  Thanks very much!

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  staff-doublebassd · Staff · Jul 7, 2017 at 8:38 pm

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  Hey there,

  You should be able to go here and uncheck the option for ratings.

  Please let me know if you have any questions.

  Thanks!

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  staff-doublebassd · Staff · Jul 7, 2017 at 8:41 pm

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  For those who will come across this post, you can go to Settings > Ratings from the dashboard to access the ratings area. Or, you can go to Feedback > Ratings and click settings to access the area.

  Thanks!

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  zumpoems · Member · Jul 7, 2017 at 9:35 pm

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  darnelldibbles,

  Thanks much! you definitely engineered some happiness!

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  staff-doublebassd · Staff · Jul 7, 2017 at 10:19 pm

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  You’re very welcome! =)