Removing wordpress from our domain name
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When our site was set up a few years ago it was created .wordpress.com we are still looking to do service through you just a more easy to find and user friendly name.
The blog I need help with is: (visible only to logged in users)
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We have different plans: free, personal, premium and business. All hosting is free regardless of which plan you choose.
In order to remove the .wordpress.com URL and replace that with a domain URL you have to add a plan Add a plan for your site here: http://store.wordpress.com/plans/ and purchase an upgrade. See https://wordpress.com/pricing/
What domain mapping does is providing a seamless redirect to the very same content under the new domain URL when a person clicks the old URL to the original content.
All fees are clearly stated on the plans and pricing pages. There are no monthly payment plans. We are billed annually and pay in full for every upgrade at the time of purchase for a one year subscription.
Note that each upgrade bundle applies to a single blog only and is for a single year only when it is due to be renewed. We have an auto renew feature. Read about it here https://en.support.wordpress.com/manage-purchases/#auto-renew
Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
Read Important Notes Before Upgrading http://en.support.wordpress.com/domains/#important-notes-before-upgrading
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History
https://en.support.wordpress.com/billing-history/Your only options for payment are found here http://en.support.wordpress.com/payment/
Refunds
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.Note: It takes from 1 – 2 weeks for the refund to be received.
Canceling upgrades
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
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