Removing WordPress hosting after moving to self hosted site

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  ignute · Member · Sep 24, 2018 at 11:36 am

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  Hi, we’d like to stop wordpress hosting as we have moved to the self hosted site. We can’t find such option though. How is that done?

  The blog I need help with is: (visible only to logged in users)

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  vaidehisingh · Member · Sep 24, 2018 at 12:17 pm

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  Hi there,

  we’d like to stop wordpress hosting as we have moved to the self hosted site. We can’t find such option though. How is that done?

  You can cancel your plan from Purchases section of your Dashboard (Here is the support document for the same: https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#cancel-plan). Also, you can cancel the domain purchased from WordPress.com from the same section. (See this support document: https://en.support.wordpress.com/domains/cancel-domain/)

  Once the plan or domain name is canceled, you may see it in Manage Purchases section of your personal settings (refer this document: https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#check-cancel)

  Hope this helps! :)

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  gemmacevans · Member · Sep 25, 2018 at 9:57 am

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  Hi ignute,

  The WordPress.com upgrades for tandemirli.cc are owned by another user of the site. You will need to log out of ignute and log back in as tandemirli in order to cancel them — or ask this user to do so.

  As @vaidehisingh mentioned, you/they should see the option to cancel these upgrades from the Manage Purchases page once logged in to the correct account.

  Please let me know if you have any trouble.

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  ignute · Member · Sep 25, 2018 at 3:15 pm

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  Thanks for the help!