Rename function.php file

cretea · Member · Feb 12, 2023 at 8:37 pm
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Please request to rename my file functionality.php to function.php. its urgent 😢

WP.com: Yes
Correct account: Yes

The blog I need help with is: (visible only to logged in users)
cretea · Member · Feb 13, 2023 at 6:15 pm
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Anyone please suggest for how to fix Error 500, when functions.php file deleted
helper-heroponriki · Member · Feb 13, 2023 at 8:34 pm
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Hi there!

Can you let us know the URL of the site where you’re having this problem? Once we have that information, we’ll be better able to advise.

Please note that we can only assist with websites hosted at WordPress.com. If you’re using the WordPress software (from WordPress.org) but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance:

https://wordpress.org/support/forum/how-to-and-troubleshooting

Thank you!
cretea · Member · Feb 14, 2023 at 2:50 am
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Hello,

Url – https://karimsranchi.com site to showing 500 error. And issue function.php file rename can you please resolve immediate, Please let me know if any need. My website in WordPress.com.
aisajib · Member · Feb 14, 2023 at 3:11 am
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Hi there!

I don’t see any sites at karimsranchi.com. I also checked and confirmed that we do not host that domain. That means your site uses WordPress.org and is hosted elsewhere. This domain uses Cloudflare nameservers. So I couldn’t check exactly where the domain is hosted at the moment.

We can help with WordPress.com sites in this forum. There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it well: WordPress.com vs WordPress.org.

Please post on the WordPress.org support forum here for help with your site at karimsranchi.com. We are unable to help with WordPress.org sites.
cretea · Member · Feb 14, 2023 at 4:30 pm
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Hi @aisajib ,

No please check, mine is right here wordpress.com confirmed because this is where I login. And cloudflare used to only register nameserver & cdn redirect site. I request to please resolve my issue.

Thanks!
staartmees · Member · Feb 14, 2023 at 5:03 pm
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karimsranchi.com is hosted by Cloudflare and is registered by GoDaddy – https://www.whois.com/whois/karimsranchi.com

You must contact your hosting to solve this problem.
supernovia · Staff · Feb 15, 2023 at 12:32 am
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@cretea I can confirm, karimsranchi.com has never been hosted here. It may use the free WordPress software, but we are not the free software. We’re a managed hosting provider, and when you’ve resolved this you’d be welcome to host here so we can take care of your instance going forward. Your plan would include chat-based support, real-time backups, maintenance, security, SSL, and more.

Until then, though, please ask your current host for help. Here’s how to fix 500 errors.

Then if you need more help with your own copy of WordPress hosted elsewhere, please work with your host or with community resources available here.

After that’s resolved, if you’d like to move your site to our managed hosting services so we can help with issues like this going forward, let us know. I would recommend the Full Import and the Business Plan. Let us know if you have questions about our services!
cretea · Member · Feb 15, 2023 at 12:41 am
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Yes issue resolve, Thanks for that suggestion will soon upgrade in business.
supernovia · Staff · Feb 15, 2023 at 1:23 am
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Perfect; we’ll be glad to help. You’ll just need to fix the 500 error first so we can do the import. Let us know if you have questions in the meantime!

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